To start a return or exchange, visit the Returns portal. Note that all returns and exchanges require a $9.99 return fee for shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with all tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.
Certain types of items cannot be returned, like personal care goods (such as beauty products), sale items, and gift cards. Please contact us if you have questions or concerns about your specific item.
For health and safety reasons, we are unable to accept returned swim leggings that are missing the hygienic liner.
Damages and related issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and attempt to resolve your concerns.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns of sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.